Terms & Conditions
1. Before using FashionWay (hereafter referred to as the Site), we ask you to review carefully The Terms and Conditions as these set out legal terms that apply to your use of our website: www.fashionway.store. Terms and Conditions are the Agreement between FashioWay and its customers and contains important information on how to use the Site. You undertake to review this Agreement on your own before each use of the Site. If you do not agree with the terms and conditions set in the Agreement, we ask you not to use this Site.
The Seller - www.fashionway.store (Registered in Ukraine, 79000 Lviv, Glibova St. 12 / 3a)
The Buyer – a person, who orders and purchases goods presented on the Site
The Product - clothing, shoes, accessories and other articles submitted for sale on the Seller's Site.
The Order - a properly completed request for purchase and delivery of product(s) to the address specified by the Buyer.
3. General provisions
3.1. In accordance with this Agreement, the Seller undertakes to deliver Goods ordered and paid by the Buyer to given address, and the Buyer undertakes to accept the Goods in accordance with the terms of this Agreement.
3.2. By ordering the Goods through the Site, Buyer agrees with all terms of this Agreement.
3.3 The text of this Agreement may be changed by Seller unilaterally without prior notice. Any change in Terms becomes effective immediately after posted on the Site.
3.4. By filling in the registration form and/or order form, Buyer confirms that he/she is familiar with the terms of this Agreement and agrees to transfer personal data to the Seller.
4. Personal Data
4.1. Seller has the right to collect, store and use the following personal data of the Buyer:
- Full Name;
- Email address;
- Cell phone number;
- Delivery address;
- Date of birth;
- History of purchases and views;
4.2. Buyer agrees that the Seller is entitled to use personal data for the following purposes:
- Send e-mails and messages about the new updates, news, promotions enabled on the Site
- Provide customer support at the request of the Buyer
4.3. Buyer has to provide complete and accurate information on the personal data for order and shipping. Seller is not responsible for any issues with order’s shipments/receivables in case of wrong data provided by the Buyer.
5. Placing an order
5.1. For placing an order, Buyer must complete the Order form on the Site. After placing the order, Buyer will receive order confirmation number.
Registered users will be assigned with personal account through which Buyer will be able to process the order faster, track order status and view purchase history.
5.2. After Order is placed, Seller carries out Order processing. Buyer will receive an Order Confirmation by e-mail with all details of the Order: order number, ordered goods, prices, order amount.
5.3. The order is considered accepted by the Seller after Buyer receives Order Confirmation.
5.4 In case the Buyer decides to cancel the Order, he/she must contact Seller directly by e-mail or Phone. Buyer can cancel order at any time before the order is dispatched.
After the order is dispatched, cancellation is not possible.
Buyer can return the goods after receiving them to get back money reimbursement.
5.5. Because of different monitor and display settings, colors of the Goods on the Site may slightly differ from the colors of actual item. In case the Good does not meet Buyer's expectations, the Latter has the right to return the Goods within 14 (fourteen) days from the date of receipt.
6. Terms of delivery
- within Ukraine we deliver within 3-5 (three to five) working days after the payment is received
- outside Ukraine we deliver within 10-14 (ten - fourteen) working days after the payment is received
6.2. The Seller makes every effort to comply with the delivery terms.
However, delivery delays are possible due to unforeseen circumstances beyond the Seller's control (force majeure). If the delivery of the Order is delayed, Buyer will receive notification with updated delivery information.
If ordered items are out of stock in the Seller's warehouse, the Latter reserves the right to reject the Purchaser's Order or provide new delivery dates.
6.3. The order is deemed to be fulfilled by the Seller at the time of the actual shipment of the Goods and providing tracking number to the Buyer.
6.4. Delivery is carried out by delivery method selected by Buyer out of those available on the Site.
7. Price and payment terms
7.1. The price of the Goods does not include any taxes or other customs costs, that might be applicable in the Country of delivery.
7.2. The Seller is entitled to change the price of the Product at any time without prior notice. However, the Seller can’t change the price of the Goods after the Order has been placed and email with Order confirmation is received by the Buyer.
7.3. The cost of the Goods shall be paid in currency chosen by the Buyer.
7.4. We accept payments with Visa, Mastercard, PayPal
8. Return goods
8.1 The Buyer has the right to cancel the Order at any time until the Order is shipped.
8.2. The Buyer has the right to return the purchased Goods of the proper quality within 14 calendar days from the date of delivery. To return the goods, Buyer has to fill in the Order Return Form that will be provided by e-mail upon request. After Order Return Form is approved by Seller, Buyer could ship the Goods back.
8.3. Return of Goods is carried out by the Buyer and the Buyer is responsible to cover the return shipping fee, as well as to keep the Goods original packaging and condition.
8.4. Seller always checks the Good’s quality before shipping the Goods to ensure the quality of items sold.
10. Other terms
10.1. While registering on the Site, Party agrees to receive the newsletter and other information.
10.2. In case the Buyer wants to stop receiving any notification from the Site, please click on the ‘Unsubscribe’ button on the bottom on the newsletter e-mail.